How long to get connected to bt




















It's perfect if you make lots of international calls each month. Fair use policy: all calls made after minutes in a month will be charged at 6p a minute with a That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.

Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. Check your speed at bt. Our Fibre broadband is subject to availability, geographic location, computer specifications and a line check. The exchange list and dates are subject to change. Terms apply. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre.

To do this they may need access to your property. If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed.

Not all lines in an ultrafast Fibre area can support this service, call today to see if you are eligible. BT sends additional discs to guarantee a reliable Wi-Fi connection in every room of your home.

The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults. For full terms see bt.

Plans for use in fixed location only. No Limits Plan available with selected mobile plans. Our Price Promise: annual price changes still apply. Mobile network coverage required. Applies for the duration of your fault only. See full BT Halo terms.

See full Home Essentials terms and conditions. We guarantee the speed to your hub. Check your speed using the MyBT app, online or by calling Up to four claims a year. You will be responsible for reconnecting any existing devices or equipment you may have.

Where this person is not you, it must be someone authorised by you to make decisions regarding the location and installation of equipment. We work with Openreach to provide installation services if you require a new phone line, and for specific technology changes that require work outside of your property e. Full Fibre. We will agree a date and timeslot with you for the service.

If there is a delay in performing the service for reasons outside of our control then we will let you know and take steps to reduce the delay. We will not be liable to you for such delays. If we need to change the installation date, we will try to contact you as soon as possible before the scheduled installation date.

If you need to change or cancel any appointment date, you must tell BT at least one working day prior to the scheduled appointment or we may charge the equivalent of the installation charge. We may also charge you if the engineer is unable to access or is refused access to your property at the time of the scheduled appointment.

You may cancel your agreement for the service at any time before the engineer starts work on the installation. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this. For details of charges please see our Tariff Guide. The Broadband installation service is a standalone service and separate from your contract for the BT Broadband Service. If the Broadband and TV installation service cannot be provided for reasons outside our control you will not be charged.

See bt. Applies for the duration of your fault or home move only. See BT Halo terms. For new Broadband Unlimited customers that sign up for 24 months.

Payment by Direct Debit. BT Cloud: You need to activate the service yourself. Subject to availability, minimum line speed and computer specification. For new Fibre Essential customers that sign up for 24 months.

For new Fibre 1 customers that sign up for 24 months. For new Fibre 2 Unlimited customers that sign up for 24 months. For new Fibre with Halo3 customers that sign up for 24 months. For new Fibre with Halo 3 customers that sign up for 24 months. Subject to availability. For new Fibre customers that sign up for 24 months.

Terms apply.. For new Full Fibre customers that sign up for 24 months. For new Fibre Essential customers that sign up for 9 months. For new Fibre 1 customers that sign up for 9 months.

For new Fibre 2 customers that sign up for 9 months. For new Fibre customers that sign up for 9 months. For new Full Fibre customers that sign up for 9 months. Prices and terms subject to change during the contract term. For new Fibre Essential customers that sign up for 12 months. For new Fibre 1 customers that sign up for 12 months.

For new Fibre 2 customers that sign up for 12 months. For new Fibre customers that sign up for 12 months. For new Full Fibre customers that sign up for 12 months. Available via BT. Any additional products with minimum commitment are not eligible to be taken in conjunction with this offer. Line Rental included in monthly cost. Customers will be charged for any unreturned equipment if they decide to cancel.

You must claim your BT Reward Card within 3 months of placing your order on bt. If installed prior to Oct: Following a successful claim, your card will be sent to the broadband installation address. If installed from 1-Nov onwards: Following a successful claim, your card will be sent to the email account you signed up with. GVS Prepaid Ltd. Please note that Reward cards can also be referred to as BT Reward cards — they are the same thing.

Available to customers on BT consumer broadband plan UK residents only. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. You can cancel the offer at any time.

Offer is non-transferable. Britbox is for your personal, non-commercial use. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content —see www. Compatible equipment required to cast content to your TV. See BT. Content is variable and may be withdrawn at any time.

Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www. Data used will decrement from any plan allowances depending on how you access the content.

BritBox is for your personal, non-commercial use. BT Fibre speeds referred to are download speeds; speeds affected by various factors including distance from the cabinet, time of day and internal home wiring.

If your line won't support our top speed, we'll offer the best speed available. We'll always offer the best available speed on your line.

BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices. You'll need to activate and download this service, it may not work with some computer or mobile systems. See details. BT is not responsible for any of the site categorisations — this is done by our 3rd party specialist vendor. The Account Holder needs to set up and maintain this service. If you delete your account — your settings will be lost.

You can re-activate at any time but you will need to add all of your settings again. BT doesn't support activities that infringe the copyrights of the holder. You need to activate the service yourself. Prices and content may vary.

You can change your TV package every month. Any change will be at the standard price as set out in our tariff guide. Every plan comes with a recordable TV box unless BT has already provided you with one. HDMI connection required.

Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial www. Payment is by Direct Debit. Personal use only. NOW account required and terms apply. VIP — for those who want everything TV has to offer and more. For Broadband Unlimited customers, taking Essential or Sport: as you will not have sufficient line quality and speed, content is only available in standard definition.

NOW Membership will only be available to watch via the app on your set-top-box and compatible devices and not through the electronic programme guide. All add-ons have a monthly minimum term and renew automatically until cancelled. Min line speed and compatible equipment required.

No hayu and limited Kids content available. Full HD-capable device, compatible home cinema system and broadband min. If you watch Netflix on a TV box it will not count towards your broadband usage.

Watching on your laptop or other device will. See www. Amazon Prime Video: Amazon. Offer subject to change. Amazon, Amazon Prime Video and all related logos are trademarks of Amazon. Each NOW Membership has its own free 7 day trial.

Your 7 day free trial will start from the date you place your order. We may ask for the email address you used to set up an existing or recent NOW account. At the end of the free trial, the NOW Membershipwill automatically renew to its standard price per month.

You will be charged for a full month of content to your payment method, which will be added to your next BT bill, unless you cancel your NOW Membership before the end of the free trial. To cancel, go to My BT and turn off the auto-renewal. See our tariff guide for details of all our standard prices.

What will the engineer do? We'll also show you how to access the wi-fi password and connect two additional devices. Was this answer helpful? Tell us how we can improve this article Select an option that apply: it's too long. I didn't get the information I need.

I found it difficult to follow. Another reason. Thanks for your feedback. Please select one feedback option. As for the physical phone, I can pick up one for hardly any pounds from Argos. I've googled talktalk and primus and there's shedloads of scam complaints. If I needed a phone and internet, what's the best way for that? According to BT, it "looks like" my phone line was previously with a cable provider such as Virgin. But I can't afford to waste pounds from a payphone or mobile to phone them on their number, so I guess Virgin is ruled out.

Obviously I also want to make sure the service is reliable so I can work when I want to and so people can actually contact me. If the socket in your property is for cable - indeed, if you live in a cabled area, there's your answer. I really want to get a phone sorted. PJwashere wrote: ». And is that just for phone? It's a choice of one, since there's only one well, two across the UK actually, strictly speaking cable companies - Virgin Media. Install fee used to be the same regardless of the number of services e.

How long does it take to get the first bill? Bit of info for you to help you understand better. There are two physical types of phone line Openreach part of BT and Virgin talktalk and all the others use a Openreach physical line IF the physical box there is a cable one, then only virgin media can turn it back on again and use it , it is the wrong technology for any of the others.



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